Privacy Policy

PRIVACY POLICY

1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE DATA CONTROLLER

1.1
We are pleased that you are visiting our website and thank you for your interest. Below, we provide information on how your personal data is handled when using our website. Personal data refers to all data that can be used to personally identify you.

1.2
The data controller responsible for processing personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is TheLaurentDaughters. The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3
For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the data controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the “https://” prefix and the lock symbol in your browser’s address bar.

 

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website for informational purposes only, i.e. when you do not register or otherwise provide information to us, we collect only the data that your browser transmits to our server (so-called “server log files”). When accessing our website, we collect the following data, which is technically necessary to display the website correctly:

• Visited website
• Date and time of access
• Amount of data transmitted (in bytes)
• Source/referrer from which you accessed the website
• Browser used
• Operating system used
• IP address (if applicable, in anonymized form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not shared or used in any other way. However, we reserve the right to retrospectively review server log files if there are concrete indications of unlawful use.

 

3) COOKIES

To make visiting our website attractive and to enable certain functions, we use cookies on various pages. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted after the browser session ends (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies).

When cookies are set, they collect and process certain user information such as browser and location data and IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

Some cookies are used to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit). If personal data is processed via cookies implemented by us, processing is carried out in accordance with Art. 6(1)(b) GDPR for contract performance or Art. 6(1)(f) GDPR to safeguard our legitimate interests in optimal website functionality and a user-friendly browsing experience.

We may work with advertising partners who help make our online offering more attractive. In such cases, cookies from partner companies (third-party cookies) may also be stored on your device. You will be informed individually and separately about the use of such cookies and the scope of collected data in the sections below.

You can configure your browser to notify you about cookies and decide individually whether to accept them or exclude cookies in general or for specific cases. Each browser manages cookie settings differently; details can be found in your browser’s help menu.

Please note that disabling cookies may limit the functionality of our website.

 

4) CONTACTING US

When you contact us (e.g. via contact form or email), personal data is collected. The data collected depends on the respective contact form. This data is used exclusively to respond to your inquiry and for the associated technical administration.

The legal basis for processing is Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries). If the contact aims at concluding a contract, Art. 6(1)(b) GDPR applies. Your data will be deleted after your inquiry has been fully processed, provided no statutory retention obligations apply.

 

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PERFORMANCE

Pursuant to Art. 6(1)(b) GDPR, personal data is collected and processed when you provide it for contract performance or when opening a customer account. The data collected can be seen in the respective input forms.

You may request deletion of your customer account at any time by contacting the data controller. We store and use your data for contract processing. After contract completion or account deletion, your data is restricted in accordance with statutory retention periods and deleted once these periods expire, unless you have expressly consented to further use or legally permitted processing applies.

 

6) USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Subscription to Our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required is your email address. Additional information is optional and used for personalized communication.

We use the double opt-in procedure. You will receive a confirmation email requesting verification of your subscription. By activating the confirmation link, you consent to data processing in accordance with Art. 6(1)(a) GDPR.

We store the IP address, date, and time of registration to prevent misuse. You may unsubscribe at any time via the link in the newsletter or by contacting the data controller. Your email address will then be deleted unless further use is legally permitted or expressly consented to.

6.2 Email Advertising to Existing Customers

If you provided your email address when purchasing goods or services, we may send offers for similar products based on our legitimate interest in direct advertising (Art. 6(1)(f) GDPR). You may object at any time, after which your email address will no longer be used for advertising.

 

 

 

 

7) DATA PROCESSING FOR ORDER FULFILLMENT

7.1
Personal data is shared with shipping companies and payment institutions only to the extent necessary for order fulfillment, in accordance with Art. 6(1)(b) GDPR.

7.2 Payment Service Providers

• PayPal
  Payment data is transmitted to PayPal (Europe) S.a.r.l. et Cie, S.C.A., Luxembourg for payment processing. PayPal may conduct credit checks in accordance with its privacy policy.
• SOFORT
  Payments via SOFORT are processed by SOFORT GmbH (Klarna Group). Data is transmitted solely for payment processing purposes.

 

8) REVIEW REMINDER COMMUNICATION

We may send a one-time review reminder email if you have explicitly consented under Art. 6(1)(a) GDPR. You may revoke your consent at any time.

 

9) USE OF SOCIAL MEDIA PLUGINS

We use social plugins from Facebook, Google+, and Instagram via the Shariff solution to protect your privacy. No data is transmitted until you actively click a plugin.

Further details can be found in the respective providers’ privacy policies:

• Facebook: https://www.facebook.com/policy.php
• Google: https://www.google.com/intl/de/policies/privacy/
• Instagram: https://help.instagram.com/155833707900388/

 

10) ONLINE MARKETING

We use Google services such as DoubleClick, Google Ads Conversion Tracking, and remarketing tools based on our legitimate interest in targeted advertising (Art. 6(1)(f) GDPR). Cookies may be used to analyze ad performance. You can manage or disable cookies through browser settings or opt-out tools.

 

11) WEB ANALYTICS

This website uses Google Analytics with IP anonymization enabled. Data is processed for statistical analysis and optimization purposes. You may opt out via browser settings or Google’s opt-out tools.

 

12) RETARGETING / REMARKETING / REFERRAL ADVERTISING

We use Facebook Pixel and Google Ads Remarketing only with explicit consent where required. Data is processed pseudonymously and used to improve advertising effectiveness.

 

13) RIGHTS OF DATA SUBJECTS

You have the right to:

• Access your data (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Withdraw consent (Art. 7(3) GDPR)
• Lodge a complaint with a supervisory authority (Art. 77 GDPR)

 

 

 

 

13.2 Right to Object

You may object at any time to data processing based on legitimate interests or for direct marketing purposes.

 

 

14) STORAGE DURATION OF PERSONAL DATA

Personal data is stored only for as long as required by statutory retention obligations or as necessary for contract fulfillment. Data is deleted once retention periods expire and no legitimate interest remains.